MA1

The world's first and only wireless Android Auto adapter using Google-licensed bridge technology to enable wireless Android Auto in cars or trucks with factory-fitted wired Android Auto. The MA1 provides a wireless connection to your car's existing Android Auto, making it even easier to get all your favorite apps on your car display.

FAQs

• Enable Wireless Android Auto on your mobile device

  Before setting up Wireless Android Auto, we recommend you do the following first:

  1. Check for any updates available to Android Auto for your mobile device via the Google Play app store
  2. Check that Wireless Android Auto is enabled in the Android Auto settings on your mobile device

  We're receiving a number of calls and enquiries saying that Wireless Android Auto is not working during setup and have found that the above checks resolve the vast majority of issues.

  If you still encounter an issue during setup after completing the above checks then please follow the steps detailed in the below Wireless Android Auto was working before, but now it's not. What do I do? FAQ answer.

• How do I reset the MA1?

  Resetting and reconnecting your MA1 will often help resolve issues that have not been fixed after disconnecting then connecting your Android phone and MA1, power rebooting your Android phone or updating the Android Auto app from the Google Play Store.

  To reset your MA1:

  1. While powered on, press and hold the adapter button
  2. The LED will begin blinking blue, continue holding the adapter button down for at least 35 seconds, and then release only when the LED blinks green quickly.
  3. Then after 3 seconds, the LED should turn to white and this indicates that the MA1 has completed the factory reset.

   

• Wireless Android Auto was working before, but now it's not. What do I do?

  First, confirm that the Android Auto app on your phone is updated to the very latest version available in the Google Play Store.
  
  Next, confirm that your phone is connected to the car for hands-free calling (Bluetooth HFP), simply by placing or receiving a phone call. A properly handled Bluetooth HFP phone call will use the car's own speakers and microphone.
  
  Finally, confirm that the LED light on MA1 is pulsing green. If wireless Android Auto has not started after several minutes, reboot the phone, unplug/re-plug the dongle, and power cycle the car's infotainment system, preferably all at once.
  
  If the above steps do not resolve your issue, then take the following steps to completely reset your connection. Be sure to follow every step, in sequence:
  
  1. Unplug the MA1 from your car's USB port.
  
  2. On your car screen, navigate to the Bluetooth phone list, and 'forget' or 'delete' all paired phones.
  
  3. On your phone, navigate to the system settings for Bluetooth, and 'forget' or 'delete' BOTH the paired car AND the paired MA1 (which will appear in the list as AndroidAuto-XXXX).
  
  4. On your phone, navigate to the system settings for Apps; select Android Auto; and under 'Storage', tap 'Clear data' (different phone brands may present this slightly differently).
  
  5. Start your car, and plug in your phone with a USB cable. Navigate through the 'Welcome to Android Auto' screens on your car display, as if you were connecting for the very first time.
  
  6. Once Google Maps appears on your car display, place a phone call to verify that Android Auto has automatically re-connected your phone for hands-free calling over the car speakers.
  
  7. Unplug your phone from the car and re-plug the MA1 into that same USB port. Observe the LED light, which should initially shine solid white. (Your phone will remain connected to the car over Bluetooth for hands-free calling; this is expected. Do not reboot your phone.)
  
  8. Once the LED light begins pulsing green, immediately press and hold the button on the side of the MA1. Keep it depressed for approximately 45 seconds, during which the LED light will run through a series of color changes, first flashing blue, then flashing red, then alternating colors, then off briefly, then solid red.
  
  9. Only after the LED light turns solid red, release the button on the side of the MA1, unplug the MA1, and then re-plug it into the same USB port. Observe the LED light, which should initially shine solid white.
  
  10. Once the LED light begins flashing blue, then, on your phone, navigate again to the system settings for Bluetooth, and scan for new Bluetooth devices; MA1 will appear in the list as AndroidAuto-XXXX. Pair your phone with the MA1. The LED light should begin pulsing green, and wireless Android should appear on your car display within 90 seconds.

• How do I get wireless Android Auto to start?

  Refer to the User Guide for recommended setup steps. To connect wirelessly, your phone must first re-establish its Bluetooth connection to the vehicle's infotainment system for hands-free calling; this process is typically automatic. Try also toggling the 'Start wireless early' setting on your phone, under Settings > Connections > Android Auto.

• Does it work with my vehicle?

  Most vehicles with factory-supplied Android Auto support over USB will work with the Motorola MA1. Adapter compatibility depends on the automaker's specific implementation of USB and Android Auto; contact your vehicle manufacturer if you are unsure. Automotive brands known to be incompatible with the MA1 adapter include Mitsubishi Motors.

• Does it work with my phone?

  Most phone makes and models that shipped from the factory with Android 11 will work with the MA1 adapter. For detailed requirements, refer to the Google support page for wireless Android Auto at: https://support.google.com/androidauto/answer/6348019#wireless

• Wireless Android Auto disconnects when passing through e-toll gates

  This is a known limitation of all wireless projection technologies utilizing the 5GHz spectrum. Google is aware of this issue and its impact on wireless Android Auto in general, and are working with the automotive ecosystem to address it over time.

• How is the MA1 different from other wireless Android Auto adapters on the market?

  The MA1 adapter employs Android Auto receiver technology, just as an automaker would, under license from Google. Users therefore enjoy an original equipment (OEM)-like user experience that improves over time as Google continues to enhance Android Auto.

• Why isn't my product covered by the manufacturer's warranty if I bought it from a third-party seller?

  Our Limited Warranty extends only to the first consumer purchaser when the product is purchased from us or from an authorized retailer or seller of Motorola Sound products, and it is not transferable. Because we cannot control how unauthorized sellers source their stock or the condition of the items they sell — for example whether a product is new, previously sold and returned, or used — warranty coverage applies only to purchases made through our authorized channels.

  You can view our published Limited Warranty and the full Authorized Retailers and Sellers List in the Warranty Information section of our US support page.

  How do I know if I bought from an authorized seller?

  Our Authorized Retailers and Sellers List includes retailers such as Amazon, Best Buy, Target, and Walmart. Please note that on Amazon.com, our only authorized sellers are "Amazon.com", "Motorola Nursery, Sound and Voice", and "North Link" — other third-party sellers on Amazon are not authorized, even where the product is described as new. You can check the seller name on your order confirmation or under "Sold by" on your order details. If you're unsure whether your seller is authorized, contact us via our support page or call +1-800-763-2208 and we'll gladly check for you.

  My seller told me the manufacturer's warranty applies after their 30-day returns period. Is that right?

  No. A seller's own returns policy cannot create manufacturer warranty coverage. Coverage is determined solely by the terms of our published Limited Warranty. If your seller is not an authorized retailer or seller, manufacturer warranty coverage does not apply to your purchase — at any point, including after the seller's returns window closes.

  What can I do if my product is faulty and my seller isn't authorized?

  You still have routes to a resolution — they sit with the seller and the marketplace you bought through:

  1. Contact the seller first. Marketplace sellers are responsible for the items they sell being genuine, as described, and in working order, and should offer a refund or replacement for a faulty item.
  2. Use the marketplace's buyer protection. If the seller doesn't resolve it, programmes such as the Amazon A-to-z Guarantee or the eBay Money Back Guarantee let you escalate directly with the marketplace. Time limits apply, so we'd encourage you to act promptly.
  3. Check with your payment provider. If both routes are exhausted, your card issuer or payment provider may offer purchase protection or dispute options.

  Can you still help me at all?

  Yes — whatever the warranty position, we're happy to provide full troubleshooting and setup support for your product. Contact our team and we'll do everything we can to get it working for you.

  How can I make sure my next purchase is covered?

  Buy from an authorized retailer or seller on our Authorized Retailers and Sellers List, and keep your original receipt showing the date, place, and seller of purchase — you'll need it to obtain warranty service.

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